Transfer/Cancellation/Payment Policies: All cancellations or transfers must be submitted in writing, via fax at (865) 932-9894, or email to ceteducation@bellsouth.net. No phone requests will be honored. Study material is non-refundable. Cancellation/Transfer fees are as follows: * If cancellation/transfer takes place more than 30-days prior to the class start date, a 10% per student cancellation/transfer fee will be assessed. * If cancellation/transfer takes place less than 30-days prior to the class start date, a 25% per student cancellation/transfer fee will be assessed. * No cancellation/transfer request will be accepted if less than 14-business days prior to the class start date. All approved, open-ended transfer requests must be completed within one year from the original transfer request. Payments: All study material must be paid prior to shipment and for your convenience, may be charged on Visa, Mastercard or American Express. We accept company PO's, however we must receive a signed copy of the PO, via fax or email, prior to shipment. All invoice charges are Net 30 from the date of the invoice. We also accept company and personal checks, however they may be subject to a 14 day hold to clear. Registration to attend the CET Preparatory review course must be completed at least 4-weeks prior to the class start date. General Policies: Registrants who do not cancel in writing and do not attend a scheduled class, are considered "no shows" and are not eligible for refund, transfer or credit. Should it become necessary to refer an account for collections, registrant will also be responsible for any collection costs incurred. In the event the employer of any registrant refuses payment, the registrant shall be personally responsible for payment. All courses are offered subject to a minimum enrollment of 12 students. If courses do not meet the minimum enrollment, they may be cancelled or rescheduled at the discretion of CET. If CET must cancel a course for any reason, liability is limited to the paid class fee, and all transfer fees to an alternate course will be waived. CET is not responsible for non-refundable airline tickets, accomodations, or any associated cancellation fees. Exam policy: It is the sole responsibility of the student to arrange to take the BICSI exam. No BICSI fees are included in tuitions. You must submit the RCDD Process and Exam Application, along with 3 reference letters, and the required fees directly to BICSI at least 2-weeks prior to the exam date. Admission to sit for the exam is at the sole distrection of BICSI and in no way affects any fees paid to CET. STUDY MATERIAL IS NON-REFUNDABLE. Effective date: October 1, 1999